It was 7:00am when we received the call that the Hercules Van Lines moving van would meet us at my Grandmother's home in 30 minutes. That allowed my uncle to depart his home and my husband, my 9 1/2 month old daughter and me to leave ours and all convene at the home that was my grandparent's warm and welcome abode for more than 47+ years. The call was a very welcome courtesy from the Hercules moving company staff starting us off on the right foot!
When we arrived at the house, my uncle and three Hercules Van Lines movers were already hustling and bustling around the premises. We were greeted with smiles and handshaking introductions from each of the three friendly moving men, who were already organizing, maneuvering and wrapping the furniture. Given that the majority of furniture from the house was being divided between my uncle and my family, the wonderful people at Hercules Van Lines accommodated our request to move all of it in one van and make two stops to deliver its contents once at my uncle's home and once to my family's two apartments!
With our unique situation, we were grateful that these guys were prepared to plan the filling of the truck according to the order of delivery. So everything that was going to end up at our apartment building went into the back of the truck so that my uncle's items could be accessible in the front of the van when they stopped at his house first.
Hercules Van Lines provided blankets, boxes, tape and newsprint to properly wrap all of our belongings and then proceeded to carefully move each item from the second floor home, down a turn-back stairway, down the porch stairs and along the narrow sidewalk, down the driveway and finally into the moving van parked at the curb.
Over and over and over again, these three guys made the 'Herculean' effort down our own personal obstacle course and back up until everything was safely in the van. The patient, friendly and efficient service was a pleasure to experience.
We received the same smiling, courteous attention upon delivery even when we changed our minds as to where to put things! All told, the move took approximately 9 hours. The guys disassembled, wrapped, lifted, carried, climbed, pushed, placed, unwrapped, reassembled and positioned all day long without complaint or irritation. We even had an unusually large couch that ended up not fitting through the apartment's entry hall. The Hercules Van Lines crew tried every possible way to get that sofa into the apartment, but all their ingenuity and tenacity could not shrink that couch! They even offered to come back another day and haul it up over the balcony. In the end, we decided we had to forego the couch and Hercules Van Lines was willing to take it and deliver it for donation. Who would have thought?!
Hercules Van Lines moving company went well beyond the normal call of duty. We really appreciated the personalized service and attention. It made the entire experience one to remember and retell rather than bury and try to forget, as moves often are. We are grateful to the Hercules moving compay staff and our particular crew for providing us with a move we can recommend to our friends and family. For your next move, consider letting Hercules Van Lines make it easy!
A Statement from Hercules Van Lines:
' Hercules Van Lines is a fully licensed and insured moving company which was created by experienced movers. This company was born out of the user's need to be able to count on an establishment that can adapt to each client's necessities instead of having the user adapt himself to the standards of a service company. This is why we can say that we satisfy your moving and transportation requirements whether you are a company or an individual. Hercules Van Lines provides free quotes, binding quotes, residential and commercial moves, full wrapping, packing services and storage.
Whether you are moving your home, apartment, or an entire commercial operation, let Hercules Van Lines professional and highly trained moving staff do the packing, pushing, and hauling for you. We'll manage your whole move from start to finish, and treat your belongings as if they were our own. Hercules was a mythological hero known for his strength and passion. So are we! Every relocation we do gets unique attention and the highest quality customer service.
Today we manage thousands of moves throughout California and across the United States annually. Our philosophy of complete honesty and integrity is reflected in the number of repeating clients that we service each year and the high rate of referrals that we receive. We at Hercules Van Lines let the actions to speak for themselves. All our company personnel, from our customer service to relocation consultants through our movers are courteous and polite and will be happy to answer any question you might have before, during, or after your move.
Our innovative on-line quoting system allows prospective customers to receive written quotes within 24 hours - no matter where they are located. Through these systems and processes we can guarantee to meet agreed schedules, budgets and outcomes.'
You can contact Hercules Van Lines on the web at www.herculesvanlines.com, or call them toll free at 888.244.4449 or 877-GoHercules.
The following 'Moving Tips' can be found on the Hercules Van Lines website but are worth sharing here:
Clear out unwanted goods - hold a garage sale.
Get rid of flammables - paint, petrol, gas cylinders.
Empty fuel from mowers, clippers, trimmers and so on.
Clothes - do you need them all? Charity shops may want them.
Separate books - disposable, family reading, valuable.
Check all electrical goods - will they work in the new home?
Start making up your change of address list.
Arrange to have mail forwarded.
Agree termination date for electricity, gas, oil, telephone and other main suppliers.
If you are taking electrical goods such as a stereo, see if you still have their original boxes.
Have rugs cleaned.
If you have children, separate cherished toys to travel with you.
Round up personal documentation - marriage/birth certificates, driving licenses and so on.
Keep passports separate so they are not packed.
Want to take the car? Check on import regulations and the duty payable.
To say nothing of family pets - make sure vaccinations and documentation are up to date.
Will your new home be ready? If not, you need to arrange temporary storage.
Shops, schools, theaters, life styles - it's never too early to find out about your new home.
Start running down freezer stocks.
Arrange your finances - close or transfer bank accounts, savings accounts and so on, if necessary.
Many other informative ideas can be found there as well. A great resource for anyone on the move!