When I arranged to stay at the Hyatt Regency Minneapolis during for my business trip to the Twin Cities, I was not sure what to expect. The Hyatt Regency is a more upscale than hotels where I was accustomed to staying. Now having spent a long weekend in their care, I'm thinking upscale may be the way to go.
I skipped the hotel valet in the front ot the hotel and parked in the adjacent parking garage. Right away I realized that I probably should have done valet since the walk back to the front desk was a slight trek. Opposite the two main doors of the hotel was a huge carpeted lobby crafted in brass and varnished wood. A network of short steps and ramps checkered multiple paths to the elevators, the front desk and Bell hop station, or to the two restaurants adjacent to the lobby (The Dugout and Taxxi, an American bistro).
Kirk at the counter found my reservation right away and was happy to accommodate my early arrival. He explained the parking, asked if I needed assistance to my room and they proceeded to give me the keys to the kingdom. The keys were actually key cards. The kingdom: a room on a private floor that Hyatt Regency reserves for Regency Club members.
Membership in the Regency Club has many privileges that I was delighted to explore throughout the course of my stay. However, even among the luxury and convenience I always found a tiny perk that made it personal pleasing. I'll point them out as I go.
My keycard granted me access to the 22nd floor. My room was large with a beautiful king sized bed. Porcelain topped nightstands stood on either side of it, a light fixed on the wall above each. The television sat on the large wooden clothes dresser. Two sets of drapes, one sheer, one heavy and opaque hung against the picture windows. There were lots of lamps. The room thermostat actually worked.
A desk and office chair sit in the corner, providing a comfortable workspace, laptop. The desk came equipped with lamp and a handy loose leaf directory of the hotels extension, a restaurant directory, even instructions on how to use the cable service in the room. My preferred perk: the desk is design with a power stripe built into the side. No crawling under tables and behind cabinets for a socket to recharge my phone.
When you stay at the Hyatt Regency, there's no need to worry about what toiletries you've left on your own bathroom sink. Small supplies of all the essentials you need are waiting for you on the bathroom countertop. Fluffy white towels filled each towel rack. The shower pressure was just right. My preferred perk in this room: The personal size coffee station, outfitted with individual servings of coffee, creamer & sugar. Just add water and brew.
Sleeping the Hyatt's luxurious Grand Bed is a vacation into itself. The King sized mattress had an additional down layered between its fresh cotton sheets. Six fluffy down pillows framed the headboard invitingly, waiting for you to sink into their softness. The plush down blanket was a welcomed departure from the standard generic polyester blend bedspread found in most hotels. I honestly could have spent my entire weekend in that bed.
Regency Club members are invited to partake in two complimentary meal services: Continental breakfast and early evening Hors d'oeurves. Attended by a private concierge, the Hyatt's breakfast comes with all the trimming from juices and fresh fruit to bagels and lemon poppy seed loaf. The spread included milks and yogurt and cereal both hot and cold. Hors d'oeurves platters included assorted meats and cheeses, a hot finger food item and a choice of several beers, wines or other beverages. My preferred perk: The fabulous Flavio Beverage maker. Individual servings of every coffee and tea under the sun. They had me at French Roast.
Regency Club membership also entitles to turndown service every evening. For your convenience, a maid service will turn down your bed and leave the light on for when you return from your evenings festivities. My favorite touch from this service is the chocolates on the pillow, accompanied by small notes, telling you of the expected weather conditions for the following day; important information when visiting a notoriously cold town like Minneapolis. My preferred perk: the chocolate of course.
As part of a 1 million dollar renovation, the Hyatt Regency Minneapolis has incorporated a STAY FIT Athletic Club, located on the 6th floor. The STAY FIT Athletic Club is a full service fitness center, loaded to the rafters with cardio equipment, weight training room, Spinning Classes, yoga mats and balls, and best of all, on-site staff to assist in your workout upon request. Open to the public, STAY FIT facilities are designed to accommodate business travelers who want to keep up their workout routine while away from home.
There are many other great amenities offered by the Hyatt Regency, such as a business center with computers, printers and internet access, Wi-Fi service, the New Express Check-in and Fast Board Kiosks for boarding pass printing. Room service is delivered to you at the appointed time, which you choose. What's more, they will call to check and make sure that everything about your order meets your satisfaction.
If I were to encapsulate my overall experience, I would simply say this hotel is a place where you go to be pampered. Services and accommodations are available to you immediately upon request. The Hyatt Regency has all the comforts of home and just enough extras to make you feel like you are being treated with the utmost extravagance.
Minneapolis, Minnesota, USA